Team Leadership Training

This course is designed specifically for those responsible for managing teams in the early stage of their career. A number of vital themes will be covered, allowing the participant to appreciate a comprehensive view of people management. An intensive course.

Learning Objectives

Understand major aspects of management themes in the work place Understand team building and performance management To develop confident leadership for the future

Course Content

  • Learning styles and teams
  • Motivational skills and leadership
  • Problem solving and managing change
  • Information and budget management
  • Managing performance and appraisals
  • Time management
  • Conflict resolution
  • Managing meetings Managing decisions

Enquiries & Orders

Email: help@educationadviceline.com

Appraisal & Performance Management  

Everyone is a leader at their own level. Organisations and Leaders who value the quality of communication and personal development of staff also know how important this is when it comes to improving economic performance and employee retention. How staff feel about themselves and the organisation they work in very much depends on the way their needs are valued. They do not feel ignored, side-lined and unimportant.

Setting targets to meet employee needs and their personal development is key to managing performance both for the employee and the organisation.

 

Ignoring the skills required to achieve this may result in poor staff development and economic performance. The programme aims to raise organisational achievement, staff performance & interest and produce a positive climate for enhancing progress.

Target Audience 

  • Front Line Teams Leaders
  • Customer Services Team Leaders
  • Middle Managers – all sectors
  • Company Directors and Decision Makers
  • Education Leaders & Governors
  • Local Authority and Government Managers & Leaders

Contents & Structure
 

This is an intensive course designed to provide leaders with practical skills in managing staff performance and appraisal in order to raise standards across the organisation and improve / enhance staff performance

Candidates will conduct individual exercises to address several facets outlined below in order to meet these objectives

Core units

The need to review staff performance and preparation skills

  • Communication techniques and effectiveness
  • Managing complexity and conflict
  • Positive Management of criticism
  • Managing performance and maintaining organisational objectives
  • Handling Employee development and motivation

Benefits

  • Develop leadership skills in communication
  • Handle the whole process form start to finish with confidence
  • Recognise the complexity in performance management
  • Increase the likelihood of retaining the right staff for the organisation
  • Improve employee and organisational performance

Enquiries & Orders

Email: help@educationadviceline.com

Communication Skills Training

Managing Communication and Performance 

Our organisation is professional, caring and diligent – our staff are assertive but polite. We do not need to know how to talk to others, we have hired staff with excellent inter-personal skills, it comes naturally within our organisation. However, stakeholders, staff, customers and clients may not always perceive you in the same way. This programme goes a step further in engaging staff, managers, leaders and decision makers in understanding both the silent and spoken language in order to improve communication leading to improvements in reliability, trust and overall performance.

Target Audience 

  • Fist Line Managers
  • Teams Leaders and Supervisors
  • Sales Teams
  • Customer Care
  • Coaches and Project managers
  • Directors & Managers in all commercial sectors
  • Staff in your organisation at all levels
  • Education Leaders, Directors, Governors and Staff
  • Local Authority and Government Staff, Managers & Leaders

Contents & Structure

  • Once again, this is an intensive course designed to provide all staff, leaders and decision makers with practical skills in managing themselves and others with respect to inter-personal skills with regard to managing effective communication – key to improved trust, transparency and performance.
  • The programme is divided into easy to understand modules with examples on how to improve communication skills, including being assertive whilst persuasive and professional,

Core units Summary

  • Improve and maintain outstanding Interpersonal skills
  • Accommodating different personalities
  • Body language and tone essentials
  • Essential listening skills
  • Understand the psychology of communication and
  • Managing conflict and complex situations using positive techniques

Benefits

  • Develop leadership skills in communication
    Build your confidence
  • Recognise the complexity of communicating with different mind-sets
  • Improve employee and organisational performance
  • Improve team morale and performance

 

Enquiries & Orders

Email: help@educationadviceline.com

Project Management Training

Achieving success through consistent planning

Target Audience

Designed to provide a practical understanding of planning, managing and delivering projects on time and within budget:

Learning Objectives
  • To gain an overview of practical project management pre-requisites
  • Understand competencies, roles and responsibilities of individuals
  • Dissect the importance of planning
  • Understand budget and human resource management
  • Awareness of communication
  • Understand time and conflict management
  • Effective problem solving

 

Course Content

  • Structure of project management
  • Role of the team and managers
  • Planning and setting milestones
  • Managing resources
  • Managing time
  • Managing conflict
  • Problem solving

 

Benefits

  • Efficient use of time , valuable resources and effort
  • Deliver what you promise customers , effectively
  • Increase client and team confidence and reliability
  • Reduce waste and stress

 

Enquiries & Orders

Email: help@educationadviceline.com

Recruitment Strategy                              

The people you work with make up the culture and flavour of your organisation. Having skilled and motivated team players who are eager to advance your organisation is critical to ensuring the right success for your organisation.

This programme is aimed at training you to find and then keep the right staff and improve organisational effectiveness, something that must never be left to chance or intuition.

Target Audience

  • Front Line Teams
  • Customer Services Teams
  • Corporate Sector Business
  • Managers
  • Company Directors
  • Education Sector
  • Anyone with more than one staff in their organisation
  • Refreshers
  • Contents & Structure

The Course is designed to provide careful management of recruitment skills for your organisation
 Candidates will conduct individual exercises and share experiences in group work

Core units

  • Comprehensive structured process of recruitment and retention
  • Observation and analysis of best methods
  • Development of core recruitment, retention, interview and communication skills
  • Maintaining fairness , designing documents and induction

 Benefits

  • Develop skills in planning and management of recruitment and selection
  • Handle the whole process form start to finish with confidence
  • Recognise the various stages of recruitment and how they are applied
  • Increase the likelihood of retaining the right staff for the organisation
  • Improve newly recruited staff support and confidence in the organisation

Enquiries & Orders
Email: help@educationadviceline.com

Supporting our Schools & Academies

Exclusions & Pupil Welfare Training

Introduction

As schools we have an important role in providing the best possible education and life chances for our pupils. 

Our staff are committed individuals who understand the complexities of their roles and responsibilities in supporting and maximising the achievement and attainment of every child whilst upholding discipline and acting as role models for behaviour, social, emotional, and spiritual well-being of our school community.

Schools recognise that every child is unique and differences are celebrated along with maintaining equality and fairness. Education Advice Line Ltd (EAL) recognise that there are times when schools face challenges and difficult circumstances that require a confident and firm approach to maintaining reputation, good discipline and order both in  the class-room and  the whole school community.

Developing Future Leadership ©
Services for Schools include training and advice with:

Exclusions and Pupil Welfare designed to provide a practical understanding of planning and delivering pastoral management, exclusion, policy objectives, the role of Governors and Senior Management Teams in monitoring pupil behaviour and discipline.

 

  • Managing Exclusions and the Statutory Process
  • Pupil Attendance & Welfare
  • Multiagency Working
  • Pastoral Management
  • Reintegration Planning
  • Data Management
  • Communication

Levels of Support:

  • Level 1 – Advice by telephone / email (one-off annual membership fee + subsidised rates)
  • Level 2 – Face to Face Training for Head teachers, Governors, Directors, Staff

Learning Objectives

  • Understanding  Exclusion & Welfare
  • Role of the head teacher
  • Governors in social inclusion
  • Planning effective pastoral management
  • Link with external agencies
  • Statutory requirements

Contact us

Email: help@educationadviceline.com outlining your concerns and the level of support you require and a member of staff will contact you shortly to discuss your case fully and provide you with an appropriate quotation.

Course Content

  • To gain an overview of  practical need for behaviour management
  • Understand  competencies, roles and responsibilities in exclusions
  • Understand important of pastoral management as a monitoring tool
  • Understand fairness and equality in managing exclusions
  • Awareness of communication
  • Understand  importance of fairness, equity as applied to balance of probabilities
  • Understand the policy framework

Benefits

  • Efficient use of  time , valuable resources and effort
  • Deliver what you promise to parents, pupils and stakeholders effectively
  • Increase pupil, parent, staff and multi-agency confidence
  • Reduce the risk of litigation

Costs

We offer subsidised rates for our schools and academies.

Join our annual membership scheme and benefit from subsidised rates on Governors, Directors, Senior Leadership & Staff training services. We offer competitive rates without compromising on standards. We offer face to face group training. Alternatively you can purchase online training on our website. Our training & guidance is based on best practice, giving your organisation the confidence in dealing with complex areas of work on a daily basis. We take great pride in strengthening education through supporting leadership to make everyday a stress free day.